Delete your Luma account
You can delete your account and data at any time. Deletion is permanent.
From the app
- Open Luma and sign in.
- Go to Settings → Security.
- Under Delete account, enter your password (or “ELIMINAR” if you sign in with Apple or Google).
- Tap Delete my account and confirm.
If you cannot sign in
Write to hola@fernandovasquez.tech from your account email with the subject “Delete account”. We will verify you own the account and delete it, and confirm by email when it is done.
What is deleted
- Your profile (name, email, password) and photo.
- Your accounts, transactions, income, recurring payments, spending limit and personal goals.
- Records you created or paid within your groups, such as shared expenses.
- Your sessions, devices registered for notifications and biometric sign-in.
What is kept
- An audit record with a pseudonymised reference (hash) of the deletion.
- Group goals you owned pass to the group’s new owner.
- If you owned a group, ownership passes to an admin or, if there is none, the longest-standing member; if you were its only member, the group is deleted.
- Backups are erased in their rotation cycle.
Purchases
Deleting your account does not automatically cancel or refund your Luma Premium purchase. Refunds are handled by the store where you purchased.